Our monitoring service encompasses a variety of Direct Wireless, Permaconn and InnerRange T4000 platforms.
Aged Care Solutions
Our experienced team are adept at providing specialist care to residents of villages and other aged-care providers.
Residential Emergency Help
All medical alarms receive two way voice communication when alerted, ensuring the wearer receives the particular assistance they require, and the assurance of hearing a friendly voice.
After-Hours Bureau Service
Divert your phone lines to our monitoring centre outside of business hours to ensure your clients receive round-the-clock care.
GSM/GPRS Back-Ups in case of Line Failure
In the event of a breakdown of phone lines, GSM devices on landlines are first diverted to the mobile network, and then the wireless network ensuring two modes of back-up to ensure seamless service with minimised disruption.
Daily event reports
Reports generated daily of all alarm events.
Automated low battery and battery test fail reports
Reports are generated automatically when batteries are either running low, or are not performing.
Action All Alarm Events
Our monitoring team will respond to alarm events as per instructions supplied by Bureau. All clients monitored by Allcare Monitoring Services are offered standard monitoring responses.
We can invoice clients on the bureau’s behalf, streamlining your accounts.
Allcare Monitoring Services welcomes Clients with their own 1345 secure dial number and will assist in setting up a 1345 secure dial number for you if needed.
Customer Service Area for Bureau use
Make an appointment to bring your clients in to see the control room.